About Us

Overview

Theory Mind Technologies is an Innovative, Leading-edge IT Solutions Provider. We are proud of our rapidly expanding presence and hard working reputation as an industry leader offering exemplary best -in-class services to our clients in the domains. With precision focus and rock- solid commitment founded on a combination of extensive knowledge and expert experience, our uniquely customized solutions are vertically integrated and delivered through a client intensive relationship based on a worldwide delivery model. Our goal is to set and meet the highest standards of excellence in actualizing client service expectations with every project we undertake or product we develop. Our commitment is to engineer solutions guaranteed to yield optimum returns on your valuable investments.

With precision focus and rock- solid commitment founded on a combination of extensive knowledge and expert experience, our uniquely customized solutions are vertically integrated and delivered through a client intensive relationship based on a worldwide delivery model.

Our goal is to set and meet the highest standards of excellence in actualizing client service expectations with every project we undertake or product we develop.

Our commitment is to engineer solutions guaranteed to yield optimum returns on your valuable investments.

Why Theory Minds?

The answer is simple.

Many companies boast IT service offerings but upon closer inspection, few present the extensive range of truly customized solutions based on experience backed by solid credentials that we do.

Our expertise is vast and our talented teams rigorously trained to cater to the highest expectations and standards of our IT Industry clients. We are sincerely committed to building lasting, long-term relationships focusing foremost on total client satisfaction. We achieve this in four ways for you:

  • competitive pricing
  • accurate project estimates
  • perfect work quality
  • punctual delivery schedules

Theory Minds mature and established service delivery setup is designed to help clients pilot and steady state processes with the focus firmly on metric driven outcomes that exceed their customer SLAs.

  • Theory Minds Value Proposition to Customers:
  • In depth understanding and extensive experience of offshore and outsourced operations, with mature transition capabilities.
  • Ability to provide integrated offerings to clients, in technology.
  • Experience in handling operations of multiple countries in a Shared Service Environment.
  • People-centric Human Resources processes.
  • Proven ability in designing and implementing processes to meet the exact standards of SOX and ISO.
  • A flexible, progressive, and agile organization featuring Reliable and Scalable Infrastructure & Quality Methodology.

OUR VISION

  • To clearly reflect our core philosophy of traditional values, progressive ideas and positive result-oriented action in our day to day operations, project implementations and industry interactions.
  • To keep our slogan “Enhancing Customer Experience” as the ultimate driving force in all corporate activities.
  • To continuously set the bar high for ourselves as a comprehensive Customer-centric IT Solutions and Business Process Improvement Provider excelling in quality, reliability and delivery.
  • To support our client base in achieving phenomenal business transformation by utilizing all our resources to save them time and money.
  • To provide an inspiring environment for all Theory minds employees by setting benchmarks in employee care and corporate governance.
  • To involve all our employees in community service projects that promote positive team building spirit and simultaneously serve the communities where we are located.

OUR MISSION

  • To consolidate our position as the Global IT service provider of choice.
  • To cater to the entire breadth and spectrum of every client requirement always striving to surpass expectations in quality and delivery.
  • To increase our Client’s Value Proposition in the Market through reducing cost, enhancing visibility and improving efficiency.

OUR CULTURE

Theory Minds culture reflects the solid ethics and principles of the most established, respected IT companies worldwide. We are committed to accuracy, honesty, clear vision, superior solution driven outcomes, delivering on our promises and providing quality service with a smile.

What makes Theory Minds stand apart?

What distinguishes us from the crowd is that we consciously strive to form true partnerships with our customers through our reliable work ethic. You see, it’s not just about us and our identity. It’s about you- our Valued Client every step of the way. This client-centric approach propels us to prioritize and understand your needs, execute them with consistent success and surpass your expectations on every project. This intrinsic culture of putting the client “first and always” sets us apart from ego-driven companies looking to ‘get more business’ for themselves rather than invest in enhancing the entire transactional experience.

  • Theory Minds culture is based on the following key ethical principles:
  • Uncompromising Integrity, Transparency & Maintaining our Stellar Industry Reputation
  • Being an Equal Opportunity Provider – we believe in diversity, inclusiveness and fair treatment to all employees
  • Flexibility and Speedy Response to meet the changing demands of New technologies for our customers/clients
  • Continuous Self Evaluation and Ongoing Enhancements to improve Business Process efficiency
  • Incorporating Best-in-class business processes practiced globally
  • Keeping the Empowerment Cycle in Continuous play – Our Executive Management Team empowers our employees with the best infrastructure support .Our expert teams in turn provide extraordinary service to our clients. This enables the clients’ business to grow and generates positive feedback. Management passes on the rewards to our teams motivating them to maintain and continuously improve existing quality client service standards. This leads to increased satisfaction and loyal relationship building.

INFRASTRUCTURE

  • Whether it is quick response communication, data protection, security, expertise access or availability for your troubleshooting needs, Theory Minds Infrastructure Setup has all your concerns covered. Few companies go to the extraordinary lengths we do to provide the depth of reliable and ready support services we offer our growing list of happy global clients.
  • Power from two independent feeders at the regional public utility to ensure uninterrupted power supply
  • 100% Guaranteed 24/7 back up support from our standby captive power plant so work always proceeds and is completed on schedule
  • Scalable Broadband connectivity – High-speed data /Voice Communication back bone by multiple service providers
  • Optical Fiber Cable Support to manage large volumes of data
  • Provisions for ISDN and Video Conferencing with Unlimited Bandwidth
  • Dependable Network of Best-in-class Business Processes practiced globally
  • State of the Art Access control, Security and Fire Alarm systems.